Advantages and Disadvantages of
Online Marketing
ADVANTAGES:
-
Your business is open 24 hrs a
day, 7 days a week. Further, your customers are
worldwide in reach, and can shop anytime that they
want to.
-
The cost of spreading your
message is almost nothing. Emailing your
subscription base is cheaper than sending a letter
through the mail.
-
The updating of your
subscribers can be done almost instantly through
email. Visitors to your website can get up to the
minute information on each visit. If you are having
a sale, your customers can start shopping at the
discounted prices literally as soon as they open
their email.
The internet can be a
powerful tool that can put you on solid footing with bigger
companies.
DISADVANTAGES
:
-
The online marketing is not
free. The cost of software, hardware, web site
design, maintenance of your site, online
distribution costs and of course, time, all must be
factored into the cost of providing your service or
product.
-
Internet is still regarded as a
source of information gathering for the majority of
your customers. Of the number of visitors to your
site, the vast majority of visitors who are
motivated to buy will do so in person. Many people
prefer the live interaction when they buy. If you
have a small business with one location, this may
deter customers from buying.
-
There is a lot of competition
for your product already out there. By the time
your visitor finds you, they have already been
clicking many links. Unless they can find what they
are looking for quickly, they are gone.
-
There is not replacement for
good old fashioned customer service. The majority
of internet marketers lack customer service and
inquiry response programs. The majority of websites
also have poor navigation, which makes it difficult
for your visitor to find what they are looking for.
Many sites were created with a marketing view, not
a customer service point of view.
If you work seriously,
you will find many ways to improve your business.
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